Terms and Conditions
TERMS AND CONDITIONS OF USE
These are the full Terms and Conditions for the Customer’s use of this website and for the purchasing of products through this website. Please read these carefully. If you do not agree to these Terms and Conditions, please do not use this website.
General Information
The Customer must be over 18 years of age to buy product from this website.
Battle Stories Ltd reserves the right to correct any errors on this website, including description and image. Battle Stories Ltd reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after the Customer’s order has been acknowledged.
Battle Stories Ltd reserves the right to decline to supply any individual or company without explanation.
Battle Stories Ltd reserves the right to suspend or terminate the Customer’s use of this website at any time without explanation.
It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. Battle Stories Ltd will prosecute any Customer caught wilfully entering a fictitious order to the fullest extent of the law.
Excessive cancellations and misuse of our ordering system may result in a temporary or permanent ban resulting in all open and future orders being cancelled by our automated system. Battle Stories Ltd reserves the right to terminate the Customer’s use of the website if they have a significant number of cancellations on orders and/or if multiple consecutive orders are not successfully charged.
If any single provision of these Terms and Conditions is found to be invalid by a Court of Law, the invalidity of that single provision will not affect the remaining provisions of these Terms and Conditions, which will continue to have full effect.
The failure of Battle Stories Ltd to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.
Introduction
This website is owned and operated by Battle Stories Limited. Battle Stories Ltd is registered in England and Wales under company number 13788520 at the following address: Battle Stories Ltd, 203 Westgate, Bradford. Users of this website are bound by these Terms and Conditions and should read this document before proceeding. Use of this website and information on this website is subject to the Terms and Conditions set out in this document. By using this website, the Customer is acknowledging their consent to be bound by these Terms and Conditions.
Battle Stories Ltd reserves, under sole discretion, the right to change these Terms and Conditions at any time, without notice. Any changes will be posted within this document. By use of this website, the Customer accepts that they are bound by the Terms and Conditions as they are written in this document. The Customer should check this document regularly.
Forming a Contract
When the Customer places an order to purchase a product from this website, this order is a formal offer to purchase the mentioned product. Upon receipt of the Customer’s order, Battle Stories Ltd will send the Customer a confirmation email illustrating that order in detail, including the price for delivery. The confirmation email that Battle Stories Ltd sends is neither a guarantee nor an invoice.
A contract between the Customer and Battle Stories Ltd will come into existence when Battle Stories Ltd charge the Customer’s credit or debit card for the purchase of the product.
Pricing
All prices on this website are in £ sterling.
In the event that Battle Stories Ltd changes the price of an item due to an error, the following Terms apply. Battle Stories Ltd will inform the Customer as soon as possible of the amendment and of the correct price. The Customer may choose to fulfil their order at the correct price, or to cancel their order. If the Customer chooses to cancel their order and has already paid for the goods in question, Battle Stories Ltd shall refund the full amount in accordance with these Terms and Conditions.
The Customer should be aware that Battle Stories Ltd does not consider a pricing adjustment due to a promotion, sale or other offer as an error in price, and the above Terms do not therefore apply.
Battle Stories Ltd is under no obligation to fulfil an order for a product that was advertised at an erroneous price or description.
Ownership of goods does not pass into the hands of the Customer until Battle Stories Ltd has received full payment.
Battle Stories Ltd will debit the Customer’s account once goods are ready to be shipped.
Delivery and Shipping
Product prices on this website are exclusive of delivery and shipping charges, with the exception of the Total Price listed under the Customer’s Shopping Cart, which is inclusive of these charges. Shipping rates are calculated by size and weight of the item(s) being shipped. Battle Stories Ltd will endeavour to deliver product to the Customer as soon as possible, in accordance with the Delivery Policy as detailed on this website.
All deliveries will be made to the address that the Customer gives for delivery of the product.
Battle Stories Ltd reserves the right to refuse to deliver to an address that may not be secure. This address could be (but is not limited to) a communal postal address, a BFPO or a PO Box. In this event, Battle Stories Ltd will inform the Customer as soon as possible.
Battle Stories Ltd will not be liable to the Customer in the event that Battle Stories Ltd is prevented by circumstance from delivering product that the Customer has ordered.
The Customer should be aware that, when goods are shipped internationally, they are subject to opening and inspection by Customs authorities and customers may incur import tariff charges to receive goods.
Right to Cancel
The Customer may cancel their order, for any reason and at any time, up to fourteen working days after the Customer has received their goods. In the event that the Customer wishes to cancel their order, the Customer must inform Battle Stories Ltd in writing. The Customer can also cancel by logging in to their online Customer account and selecting the relevant order number and cancelling the product/s themselves. It is also possible to send an email to info@battlestories.co.uk.
Should a customer wish to invoke their right to cancel on any other item, the product must be returned to Battle Stories Ltd in its original packaging and in a resalable condition with all seals and wrappings.
Should the Customer invoke their right to cancel, the following Terms apply.
If Battle Stories Ltd has not yet dispatched the product, Battle Stories Ltd will cancel the Customer’s order and no costs will be charged to the Customer’s account.
If Battle Stories Ltd has already dispatched the product, the Customer will not be able to cancel their order by accessing their online account. The Customer should contact info@battlestories.co.uk.
In this instance, the Customer undertakes the responsibility to return that product to Battle Stories Ltd.
The Customer must return the item to Battle Stories Ltd within 14 days of receipt to qualify for a refund.
Other Sites
Battle Stories Ltd website contains links to external sites. Such links are not in any way an endorsement by, or an affiliation with, Battle Stories Ltd. Battle Stories Ltd does not accept responsibility for the content of any external sites. Any goods that the Customer orders from another website are subject to the Terms and Conditions of that website and Battle Stories Ltd has no liability to the Customer in respect of that website nor any goods or services the Customer obtains through its use.
Other websites are not subject to the Privacy Policy of Battle Stories Ltd and may collect data or solicit personal information from the Customer.